@DaylitWriter Honestly the difference maker might just be that she's actually smiling lol. She usually wears a stern expression that makes her look more mature.
Wish Heroes players could see the non-Carnage form versions of the characters (outside of Meet the Heroes I guess).
I've seen people surprised to learn that Eleonora is blonde, or that Kiria doesn't normally look so ridiculous (I'm sorry but her Carnage form ain't it IMO).
Gatekeeper haters are so weird because there's plenty of very legitimately hateable characters in Three Houses and they choose this dude of all characters to direct their ire.
Literally just a fun, nice guy who loves people and his job.