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The gap between customer expectations and reality is rich with opportunities. Close the gap with valuable solutions and you are sure to win over the competition.
10/12 📕 Continuous Discovery Habits, @ttorres
Sit down with customers and specifically ask about their experience trying to accomplish a key goal with your company. Listen carefully to the needs, pain, and desires they say during the interview.
9/12 📕 Continuous Discovery Habits, @ttorres
Far too often product teams focus on OUTPUTS (stuff done) versus OUTCOMES (did we accomplish our objective?) It's the difference of being busy and being productive.
1/12 📕 Continuous Discovery Habits by @ttorres
Those with a fixed mindset tie their identity to their successes or failures creating the fear of taking risks as it all rests on their self worth. Those with a growth mindset see failure as temporary and part of a learning process - not who they are. Book: Mindset #sketchnotes
In her #book “Grit”, Angela Duckworth describes grit as the combination of #passion and #perseverance. Those with grit have greater long-term #success. The trick is to find what you are passionate about and work relentlessly toward achieving that #goal. #sketchnotes
#SNHangout sketchnote challenge - 24 icons in 24 hrs + my creative direction for 2019 - Discover & Experience. Join in! #SNDay2019
Top performers are in the 75th percentile in results and behaviors, relative to their peers, over an extended period of time. #performance #hr #promotion #leadership
Source: Marc Effron- https://t.co/ulSIedgHqI