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#AI and #MachineLearning Strengthens Connectivity, Community, Productivity
@Avaya says a modern #contactcenter experience for customers and agents requires a combination of AI-powered human interaction and AI-powered virtual agents.
https://t.co/nOKxjRubqN #ucaas #CIO #CFO
Why not engage with @TalkingPointz - listen to #Podcasts where @DaveMichels & @EvanKirstel interview key #enterprise leaders and innovators. Listen or subscribe here: https://t.co/hdR4cFKJ11 #5G #news #ucaas #ccaas #cpaas #CIO #CTO #CEO #AI #callcenter #contactcenter
Featured on @contactcentres, read our latest post: 'Customer service automation: How to automate up to 20% of your call volumes in 2018' - https://t.co/ocOUzRxxvQ #CustomerService #ContactCenter #cctr