✨Sonia Sparkles✨🖤さんのイラストまとめ

3/23 So we know about Red2Green and no delays; but what do patients know about this? Why should there only be challenges from the Flow Team or Senior Managers chasing delays? Patients should also hold us to account and spur us to make every day count #SAFER

I read over 60 leaflets for hospital wards. Some created unintended barriers e.g language, complication, perspective and meaning. I’ve created a series that simplifies via simple visual posters with minimal words aimed to empower patients 💥
Coming soon!

Creating the right environment and being mentally present when listening to someone is so important. It can help them feel valued, relaxed and trust you. Take the time to really listen.

We can’t solve all the problems others might be experiencing; sometimes all we can do is be there for them while they figure things out & let them know they are not alone #bekind

If we want to improve & shape healthcare, we need to include those who use it

To understand what is needed we need to listen to them more

Here’s a Sketchnote I previously did @OfficialUoM led by the public about inclusivity for deaf community #PatientCare

Leadership behaviours for quality improvement

Curious -Ask why & what else
Creative -Imagine new ideas
Empower -They can do it!
Persistence -Don’t give up
Experiment -Try things give it a go
Learning -Good & bad
Listening -To learn & understand
Reflect -learn from experiences

Equality & Diversity is everyone’s business. How are your staff supported with this? @NHS_ELFT #inclusion

Through encouragement comes great improvement ideas

There’s people that can hold you back
There’s people that can help you grow #leadership #QI #care

Sometimes it’s the smallest of gestures that can make the biggest difference #kindness #Wellbeing #MentalHealthMatters

It’s hard for many people right now. Health, jobs, lifestyle, family, income & much more. Please check in on each other, don’t accept “I’m fine.” Let them know they’re not alone #kindness