Ken Armstrongさんのイラストまとめ
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Reporter/editor @business. Ex: @ProPublica @MarshallProj @seattletimes. Co-author, Unbelievable. Law school dropout/honorary doctor. Perturbable.
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Props to @dizdizh, a visual journalism fellow @propublica who illustrated the mortifying work conditions imposed on customer service reps: https://t.co/GDYK3Fd8WB
One rep was sick—but feared getting in trouble if she stopped taking calls. So…
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